Verizon Apologizes for Outage, Offers Credits to Affected Customers
Verizon customers in New York City might be able to see account “credits,” according to a statement posted Wednesday evening on an official Verizon social media page.
“Today, we let many of our customers down, and for that, we are truly sorry. They expect more from us.
We are working non-stop and making progress. Our teams will continue to work through the night until service is restored for all impacted customers.
We will make this right – for any customer affected, we will provide account credits and share updates soon.”
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