Con Edison Crews Mobilizing For Remnants of Tropical Storm Debby Friday Night

Con Edison is activating 660 outside workers to augment company crews in responding to any service problems from the forecasted heavy, prolonged rainfall and strong winds as Tropical Storm Debby approaches our area.

The crews are scheduled to arrive in advance of the torrential rain and high winds that are expected to hit New York City and Westchester County Friday evening through Saturday.

The extensive rainfall, saturated soil, and full foliage can cause trees and branches to fall onto power lines and bring those lines down, causing customers to lose service and creating a safety hazard.

The company urges members of the public to stay safe. Stay away from downed wires. They may be live.

The rain may also cause coastal flooding. In the event of major flooding, the company would have to wait for flood waters to recede before workers enter some facilities to assess damage.

Restoration Plan

The priority for restoration will be critical customer facilities that have an impact on the public, such as mass transit, hospitals, police and fire stations, and sewage and water-pumping stations.

Crews will then prioritize repairs that will provide power to the largest numbers of customers as quickly as possible, then move on to restore smaller groups and individual customers.

How to Report an Outage

Customers can sign up for text alerts at coned.com/text. Customers can also report outages and check service restoration status at conEd.com/reportoutage, with Con Edison’s mobile app for iOS or Android devices, or by calling 1-800-752-6633.

Customers who report outages will receive updates from Con Edison with their estimated restoration times as they become available. Information on outages and restoration times is also available at the Con Edison outage map.

Text messages will be sent to customers in areas forecasted to be hardest hit by this storm.