Con Ed Prepared To Deal With Outages From Incoming Winter Storm
Con Edison is monitoring the winter storm that is expected to hit our region tonight, and Friday and mobilizing to respond to any service problems that may occur.
More than 700 outside workers have been scheduled to address power outages that may arise in New York City and Westchester County.
The wind could bring down power lines, causing customers to lose service and creating a safety hazard. In addition, road salt will mix with melting ice and could damage underground electrical wiring and lead to outages.
The company urges members of the public to stay away from downed wires. They may be live. For your safety, we may guard downed wires until crews make repairs. Our personnel may be in unmarked cars but will always have Con Edison identification.
How to Report an Outage
Customers can sign up for text alerts at coned.com/text. Customers can also report outages and check service restoration status at conEd.com/reportoutage, with Con Edison’s mobile app for iOS or Android devices, or by calling 1-800-752-6633.
Con Edison is sending texts to customers in the areas expected to be hit the hardest.
Customers who report outages will receive updates from Con Edison with their estimated restoration times as they become available. Information on outages and restoration times is also available at the Con Edison outage map.