NYPD Launches Precinct Greeter Program to Improve Customer Service

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As the NYPD continues to work on improving customer service and neighborhood relations, the department has launched a new greeter program featuring “community guides.”

The Community Guide is a dedicated customer service representative who will serve as the first point of contact to welcome all visitors who come into precincts, according to the NYPD.

The goal of launching the program is to enhance overall visitor experience and create a more welcoming, visitor-friendly environment for the public.

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