Had Flood Damage From Ida? Here Is How To File A Claim

Unfortunately, many families in Crown Heights, especially those living in basements, suffered tremendous losses due to flash flooding from Hurricane Ida. Many of those who lost vehicles and had property damage are eligible to file a claim with the City of New York.

Steps to filing eClaim:

  1. Select the appropriate claim form. Right click on the link and use Save link as… to save it to your computer.
  2. Complete the saved claim form in acrobat reader. Do not fill out the form in your browser. You must complete all required fields indicated by an asterisk (*). The claim will not be accepted without completing all required fields.
  3. Save the completed claim form to the computer.
  4. After the claim form is complete and ready to be filed with the Comptroller’s Office, click “Begin eClaim Filing Process.”
  5. To continue the eClaim filing process, you must certify that all of the information provided is true and correct. To certify, select “I Agree.”
  6. In order to submit your claim, select “Choose File” and select your saved claim form. Then select “Upload.”
  7. The system will electronically review the claim form file. If the claim form is successfully reviewed, it will be accepted. If the claim form is not accepted, return to the claim form and correct any errors.
  8. After successfully uploading the claim form you will have the opportunity to attach any supporting documents or photos in JPEG, TIFF, or PDF. Each document must be attached individually. There is no limit to the number of attached documents or photos, but the maximum file size is 20MB.
  9. Select “Continue” to electronically file claim and supporting documents.
  10. Select the “File Claim” button to submit your claim form and any attached documents or photos.
  11. Download and save or print the “eCLAIM Receipt” for future reference.

Links to Claim Forms:

Property Damage or Loss Claim Form
Vehicular Property Damage Claim Form
Water Damage Claim Form

For more information on filing an eClaim: Click Here