NEW YORK, NY — Perplexed motorists who sent e-mail inquiries about their parking tickets to the Finance Department as far back as four years ago didn't get any responses until last month, The Post has learned.
Responding to an inquiry from The Post - by e-mail - officials confirmed that 54,000 electronic messages went unanswered until a few weeks ago.
City E-Gnored 54,000 Parking-Tickets Mails
NEW YORK, NY — Perplexed motorists who sent e-mail inquiries about their parking tickets to the Finance Department as far back as four years ago didn’t get any responses until last month, The Post has learned.
Responding to an inquiry from The Post – by e-mail – officials confirmed that 54,000 electronic messages went unanswered until a few weeks ago.
The bungle was discovered last May, when the agency began consolidating its e-mail accounts.
Most of the unanswered e-mails were general complaints or questions. But some writers requested hearings to challenge their tickets – even though the address wasn’t set up for that purpose.
As a result, 75 motorists incurred penalties for not answering summonses on time. Sam Miller, an agency spokesman, said those penalties were eliminated.
We discovered the backlog in early May and took immediate steps to resolve the outstanding issueS,” he said.
