Con Edison Crews Mobilize For More Intense Heat This Week

Con Edison crews are mobilized to keep service reliable as temperatures are predicted to soar into the 90s again this week.

Longer, intense heat waves, and stronger summer storms, are becoming more frequent. That’s why the company’s continued investments to strengthen grid reliability are more critical than ever.

The company urges customers to use energy wisely to stay comfortable and safe during the heat wave.

Increased demand for electricity to power air conditioners, as well as heat and humidity, can place stress on electric delivery equipment.  

The coming days could also bring strong thunderstorms, which can affect the overhead delivery system and cause outages. 

The company urges members of the public to stay away from any wires that are downed during storms. Call your local police department or 1-800-75-CONED (1-800-752-6633) to report downed wires. 

Con Edison may assign workers to guard downed wires and keep people and pets away from them. These workers may be in unmarked vehicles, but they carry Con Edison identification. 

Report an Outage 

Con Edison will send text messages to customers in areas expected to be most impacted, reminding them to be prepared and to report an outage by simply replying OUT to the text. Customers can sign up for text alerts at coned.com/text.  

Customers can also report outages and check service restoration status at conEd.com/reportoutage, with Con Edison’s mobile app for iOS or Android devices, or by calling 1-800-75-CONED (1-800-752-6633).  

The company e-mails customers with energy-saving tips and information on reporting outages. 

Customers who report outages will receive updates from Con Edison with their estimated restoration times as they become available. Information on outages and restoration times is also available at the Con Edison outage map. Watch an outage map tutorial video here.