Big Changes at the CHJCC: An Interview with Shlomo Friedman, the New Director of Social Services

The Crown Heights Jewish Community Council (CHJCC) has been helping our community for years, offering important services and support to families and individuals. Now, with the neighborhood growing and changing, the CHJCC is entering a new phase. We are upgrading to make the changes and improvements needed. We are happy to welcome Shlomo Friedman on board, and an interview with Shlomo to share his vision for the future.

While we are excited about the changes underway at the CHJCC, we understand that there have been some challenges with our processes in the past. We’ve heard from some community members about issues with services. We want to reassure everyone that we are aware of these concerns, and we are working to improve every aspect of our operations. Our goal is to provide efficient support to all who come to us, and we appreciate your patience as we continue to make these important upgrades. As we move forward, we are committed to ensuring that everyone receives the help they need without unnecessary delays or mistakes.

Interview with Shlomo Friedman

Q: What inspired you to take on the role of Director of Social Services at the CHJCC?

A: Crown Heights is a unique and vibrant community, and I saw an opportunity to make a meaningful impact here. It’s a forward-thinking community, but in some ways, we are not where other communities are at. With my background in social services, I knew I could help improve and grow, and step up where we are lacking.

Q: What experience do you bring to this role, and how will it help the CHJCC?

A: I’ve been working in this field for over 25 years, including helping communities through my work with Agudath Israel of America and working with insurance companies. I’ve created job training programs, helped people access benefits, and worked to simplify systems so more people can get what they need. All of this experience has given me the tools to help Crown Heights move forward. I’m taking what I’ve learned and using it to provide Crown Heights residents with the best support possible.

Q: What are your main goals for improving the CHJCC?

A: My focus is on upgrading our systems and creating a more welcoming environment. This includes revamping the office space, improving operational tools, and making our services easier to navigate. Everything we’re doing is aimed at making sure anyone who walks through our doors gets the help they need in a smooth and efficient way. After making the system more efficient, we will be adding new services and programs, and we have both short-term and long-term goals to meet the growing needs of the community.

We’re also working on enhancing employee training to give our staff the tools and support they need to excel. This isn’t about changing what they’re already doing well but about building on their strengths so that every member of our staff can offer the best possible service to the community.

Q: How are you addressing the needs of Crown Heights residents who currently seek services elsewhere?

A: Many residents go to places like Williamsburg for help, but we want to change that. I have met with other community JCCs to see what we can bring to our community. Our goal is to make sure all the necessary resources are available right here in Crown Heights. We’re already seeing more than 200 people a month in our office, and we’re working to expand our services to meet everyone’s needs locally.

Q: What services does the CHJCC currently provide, and are there any new initiatives in the works?

A: We currently provide assistance with SNAP, health insurance, Medicaid, Medicare, home care, Social Security, HEAP, immigration support, legal services, employment services, and computer courses. These services are here to support families and individuals in our community with their essential needs. Moving forward, we’re focusing on improving access to these services and expanding our reach. We have goals to offer job training courses, career development programs, and new initiatives to help residents achieve stability and success.

Q: How are you improving communication and outreach with the community?

We’re revamping our website to make it more user-friendly and launching social media channels to inform people about our current services as well as keep them in the loop as new services are rolled out. It’s important to us that the community knows what’s available and how to access it. We’re also planning public forums and workshops to engage with residents and hear their feedback.

As part of our efforts to address community needs, we are thrilled to announce our first addition based on community feedback: Starting March 1, we will have a dedicated staff member in the office specifically to assist families with school vouchers. This is just the first of many steps we’re taking to address specific community concerns.

Looking Ahead

The CHJCC’s focus is on making things better for everyone in Crown Heights. They’re committed to listening to the community, improving current services, and planning for the future. Shlomo’s message is simple and clear: “We are here for you.”

To learn more, visit the CHJCC office at 387 Kingston Avenue or call 718-778-8808, Ext. 7723. Follow them on social media for updates on new programs and events.

Get Involved & Stay Informed

To keep you up-to-date on the CHJCC initiatives, news, and events:
Facebook: Chcentral.org/facebook
Twitter: Chcentral.org/x
Instagram: Chcentral.org/instagram
WhatsApp: Chcentral.org/WhatsAppUpdates

Together, we’re building a stronger, more connected Crown Heights, one step at a time.