The 311 call system, a non-emergency customer-service hotline for New York City's many departments was announced in January 2002. Since then, the hotline has been redefining the way the city runs. New Yorker have been calling for things like, landlord complaints and for losing property in a taxi.
Call by Call, 311 System Redefines the City
The 311 call system, a non-emergency customer-service hotline for New York City’s many departments was announced in January 2002. Since then, the hotline has been redefining the way the city runs. New Yorker have been calling for things like, landlord complaints and for losing property in a taxi.